Carlo Aguilar is a tourism professional that was born in Arequipa, Peru in 1971 and earned a bachelors degree at San Antonio Abad del Cusco University and a master from San Agustin University of Arequipa with a degree in development of public and private projects. Aguilar also received a doctorate from the National University of Puno.
Carlo has worked for several tourism companies in Peru including Holiday Inn, Best Western, Royal Inka, and Savoy. In California Carlo worked with Holiday Inn, Shilo Inn, Sierra Restaurant, Mammoth Lakes Resort, June Lake Resort and taught French to little kids. Has also worked for international companies like Overseas Adventure Travel, Grand Circle Travel, and Andean Treks.
In the Peruvian Amazon, Aguilar has worked for several tourism companies like Libertador Tambopata Lodge, Sandoval Lake Lodge, Wasai Lodge & Expeditions and currently for Explorer’s Inn mostly as a General Manager with high responsibilities. He also speaks four languages (English, French, German, Italian and his native Spanish) and teaches Ecotourism at the National University of Madre de Dios in Peru.
How do the experiences you offer at Explorers Inn give guests a unique perspective on the history, people or culture of your region?
The experiences we give to our Guest is enriched with the performance of local people in charge of providing all our services with a genuine hospitality vocation. Mainly Jungle Guides that perform the role of local interpreters of the amazonian culture.A very important piece of culture we display for our guests is also represented by the food and beverages we serve at Explorer’s Inn.
How have the experiences that you offer evolved since their inception?
This experiences have evolved since 1973 when Dr. Max Gunther started the Company inside the National Reserve of Tambopata in a Safari model and then into a conservation program through the cooperation with the English, Brazilian and Peruvian Association named RAINFOR and its scientific research in Southern Amazonia at Explorer’s Inn and the Naturalist Resident Program that convoked pre and post graduate students to come to our Rainforest and do research or just teach our staff about conservancy.
What is one detail of an experience you provide that may go unnoticed by guests, but which you feel is important?
One detail that is important but goes unnoticed most of the tine is the one related to our cultural heritage here in the Jungle makes us more confident and outgoing.
What do you wish every guest knew as they consider participating in the experiences you offer?
I wish every guest may know about how difficult is doing forest conservation and preserving its biodiversity through tourism.
What is one travel trend that really excites you?
The travel trend that excites me is Eco Tourism, because I love been in direct contact with nature.
What sets Explorers Inn (and the Tambopata Reserve) apart from other jungle lodges?
Explorer’s Inn, sets apart from other Lodges the fact of been historically the first company in Southern Amazonia in Perú , established inside the National Reserve of Tambopata and besides this Explorer’s Inn was the company that in association with RAINFOR a Group of English, American, Brazilian and Peruvian Universities did the necessary efforts in research to justify the creation of the Tambopata Reserve.
What is one insiders tip to getting the most out of an experiential travel vacation?
My guess is that to get the most of an experiential travel vacation one must observe and listen to locals and do as they do in order to learn the most.
What is one strategy that has helped your business to grow?
One strategy that has helped my business to grow is go in a Marketing campaign face2face with the companies that are travelers providers explaining them about how remarkable is our forest biodiversity and our staff team.
What is one personal habit that has helped you to be successful?
One personal habit that has helped me to be successful is to be crystal clear with my customers and always walk an extra mile to deliver the best service with my team.
Please share one instance where a guest had a moving or emotional reaction to the experience you provided to them.
I remember when last year in October , we received the visit of Mr. Barry Walker the British Consul in Cusco Perú and after 20 years from the first time he came to Explorer’s Inn as a Naturalist Resident and sat in the dining room where saw again right in the middle the huge iron wood tree that made him bring back memories of his youth years that made him almost cry.